Alison Clarke

Alison Clarke

Alison Clarke is the Coordinator, Performance Measures & Data at Brampton Library, and is currently serving as Chair for the Ontario Public Library Association’s Research...
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Rebecca Jones

Rebecca Jones is Director of Service Delivery at Brampton Library, responsible for neighborhood branches in one of Canada’s fastest growing multi-cultural cities. Founder and partner...
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Jane Martel

As the Customer Experience Coordinator for the Arapahoe Library District in Colorado, Jane Martel designs, develops and delivers customer service training for employees as well...
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