Breakout: A Prescription for Achieving Faster, Better, and Cheaper Library Processes
Though not required, ideally, participants of this breakout session will have attended
the “Diagnosing Library Process Problems Using Maps and Metrics” morning breakout session at 9:45 PT. Attending both sessions gives attendees the working knowledge to diagnose and treat process
problems in their organization. The result: Increased efficiency and freed up staff time to do
other important tasks.
You know you have a process problem (think getting items from vendors into your collection,
checking in and shelving materials, accounts payable, program scheduling and more), but you
don’t know how to fix it. This session will show you how.
The session will address tools for addressing waste (the performance of unnecessary work. You
will learn how to find the root cause of process problems and learn various tools to help you
select cures for the problem. Finally, you will be introduced to a framework for moving forward
with your own process improvement efforts.