Opening Keynote: What Counts In a Crisis?
Starts @ 8:30 am PT | 9:30 am MT | 10:30 am CT | 11:30 am ET
COVID-19 has disrupted the way libraries measure success. When traditional outputs don’t tell our impact, what story do we tell about our role in our communities? Is this a chance to reframe how we tell our library impact story? Melanie will share her thoughts on this topic and some of the ways her library has tried to demonstrate its value during a pandemic.