In order to appropriately position the Denver Public Library (DPL) as a teen service provider, a team of DPL staff developed and implemented a project... Read More

National census data is important for understanding demographic trends at various levels (e.g., national, state, regional, town) for library planning. This session will review Census... Read More

Libraries, like all public sector, academic and not-for-profit organizations, need three types of measures: operational statistics, satisfaction indicators and outcome measures. These performance measures are... Read More

Excellent library services are grounded in a deep understanding of community needs. In this session, we will introduce approaches for assessing community needs (as well... Read More

How do you know what data to collect? This session is the first step in figuring out the answer to that question. You will gain... Read More